FAQs
HOW LONG DO YOUR PRODUCTS LAST FOR?
We pride ourselves on designing products that last a lifetime. Our products are high quality, designed for use over long extended periods of time.
WHERE DOES THE COMPANY OPERATE FROM?
Blissful Living is Australian owned and operated. Our HQ is based in Adelaide, South Australia and our warehouses are located in Melbourne, Victoria and Sydney, New South Wales.
Our founders are family orientated and passionate about helping others achieve a better night's sleep.
WHAT TYPES OF PAYMENT DO YOU ACCEPT?
We accept all major forms of payment, including debit/credit cards, Mastercard, Visa card, PayPal, ZipPay, Klarna & AfterPay.
IS DELIVERY FREE?
Delivery is free Australia Wide on all orders.
HOW LONG WILL SHIPPING TAKE?
Your item/s will be processed within 1-3 business days and shipped and delivered within 7-14 business days. Due to the current ongoing Covid-19 situation, there may be a slight delivery delay on some items.
Upon check out and purchase of your item/s, you will receive tracking information for your order which will become active for tracking within 1-2 hours post purchase.
Please feel free to contact us with any questions about your order blissfullivingaus@gmail.com. Our customer service representatives are available 24/7 to answer your questions.
DO YOU OFFER A MONEY BACK GUARANTEE?
Yes, we offer a 14 day money back guarantee on all of our products if it arrives faulty or not as described. Simply contact us at blissfullivingaus@gmail.com and one of our friendly customer service representatives will respond back to you within 24 hours.
ARE YOUR EARPLUGS AUSTRALIAN MADE?
Unfortunately, not yet. We are growing the business and reinvesting the much needed funds into establishing an Australian manufacturing plant, to keep Australians employed and to support the Aussie economy. This is our end goal. Your support by purchasing our products puts us one step closer.